Google Voice, Dynamic Communications -- and $$$ Saver

posted Dec 30, 2009 10:47 AM by Kevin Kirshner   [ updated Jan 16, 2010 6:38 AM ]
That's right today's blog post deals with money savings and improved communication productivity.  

Anyone that begins working with us at Forerunner, clients and associates alike  realize right away that we are huge fans of Google, and the Google Business Model of free services.  Have you heard about Google's Free Phone Service?

In the past few years Google has expanded beyond just Free Software, beyond Cloud Computing, beyond Google Apps. Step up to Google Voice -- which is a web based (naturally) phone service - that  combines all your different phone lines -- home., office, cell phone -- into one phone number.  It's a little more complicated than that in essense you will now be originating and receiving calls via one phone number, you can screen your calls, send calls directly to voicemail.  There is so much more --  and yes this is free.  Currently Google does not charge for this service and there are no ads on the dashboard -- and no ads to listen to.

Just think if all you ever had to do was give out one phone number, and people could reach you anywhere you are at the moment -- that's right.  A client tries you at the office and you're not there, maybe they don't have your cell number - so they redial the receptionist and begin cajoling them into giving out your cell number.  How about if a parent, sibling, or your child is in a crisis and must reach you instantly?  Don't get nervous, you can limit where a caller can reach you.  Suppose you're a Field Sales Manager, and it's important for your field people to reach you -- but not necessarily on your home phone -- it's your decision -- you can restrict or permit where each person in your contact list can reach you -- home, office, cell.

Dashboard and the Contact List, from the dashboard and by accessing the Contact List you are able to control the "Call Settings" of each person in Your Contact List, the default is for all calls to ring on each registered phone number.  The Google Voice is fully synched from any internet accessible computer and cell phone.

"Call Settings" make Google Voice totally customizable right off the shelf:
    • Assign Which phone lines to route each contact, or send Contact directly to voicmail
    • Assign Contacts to a Group and deliver custom recorded specific Voicemail Messages
    • Require Contact to Announce themself by name before a call is put through
There's actually a lot more to it.  FREE SMS Messaging (texting), easy and convenient from your phone but also from your desktop too.  Iphone, Berry, Palm who cares -- you're not living until you text from a regular computer keyboard.  If you texted from your cell, laptop, touch, desktop -- all messaging is recorded and available on any accessible device.

Voice Mail couldn't be easier -- notices are sent to your phone as a SMS Message, and an email is sent to you containing an audio file as well as a transcript of the message.  Again all the data is available on all your devices -- Well not your "typical home phone"

Announced Caller Feature -- imagine answering a call and hearing "You have a call from [callers name] to accept press 1, to send the caller to voicemail press 2.

Placing Calls are easy -- just bring up your dashboard either enter a complete phone number, or call someone from your Contact List -- select what phone -- home office or cell you'd like to use for the call -- within 4 seconds you are called by Google Voice -- kind of a little anti-hacking step, and your call is immediately put through.

Still more -- to get the total complete picture check it out for yourself.  GV has a lot more bells and whistles than what you're probably used to, or maybe dreamt about.  We've been using Google Voice for abt 6 months now since it was first introduced, and find it to be hard to live without now.  There are lots of neat apps you'll imagine and incorporate specific to your own needs and circumstance.  

Google Voice is free to sign up, you may have a wee-bit of a wait, however a week to 10 days and you'll receive acceptance and a Google Voice Number in your home based area code.   Oh we should mention, if it's not obvious -- it's best to have some sort of media package to access the web on your cellphone.  Also you might want to checkout your individual cell plans to understand whether you will be incurring any additional service charges.

Like all Google Products and Services, support is mostly handled by a User Forum Community, search for your problem, or post your own question and someone will respond to you.  Of course since I am acting as "chief instigator" -- by introducing you all to Google Voice, feel free to shoot me an email if you have a question.

There's lot's more to share with you -- all the time -- best way to not miss other tips in the future is to Subscribe to the Blog at the top of this page.

 

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